Responsible Gambling

At Spinboss we take player safety seriously and promote responsible gambling across our site. We want everyone to enjoy gaming in a controlled way, so we provide clear tools and guidance to help you manage play, spot risky behaviour and get support when needed.

Our player protection principles

We aim to make gambling safe and transparent. We encourage sensible play, provide easy access to control tools, and treat any concerns seriously. Our team monitors accounts for signs of harm and can take action to protect customers, including contacting you directly if we identify potential problems.

Activity-control tools

You can manage your activity quickly from your account settings. Controls are designed to be simple to set up and change so you can tailor limits to your situation.

Deposit limits

Set personal daily, weekly or monthly deposit limits to control how much you fund your account. Limits can be reduced immediately and increased after a short cooling-off period, depending on your settings.

Loss limits

Loss limits let you cap net losses over a chosen period. These are useful for keeping play within budget and can be applied alongside deposit limits for extra protection.

Time limits and session reminders

Use session reminders and time limits to control how long you play. You can set session length notifications, automatic log-outs after a set time, or regular reality checks to review your play and balance.

Account breaks and self-exclusion

If you need a longer break, you can choose an account suspension or a self-exclusion period. Self-exclusion blocks access and removes you from marketing communications for the chosen length of time. We will respect your decision and help complete the process promptly.

Recognising signs of problematic behaviour

Look out for signs such as chasing losses, borrowing money to gamble, spending more time or money than intended, or hiding activity from family. If you notice these signs in yourself or someone you care about, we recommend acting early.

Practical tips to stay in control

Set realistic limits before you start, stick to a budget, use session reminders, avoid gambling when stressed or under the influence, and take regular breaks. Consider removing saved payment details to add friction between decisions and spending.

Professional help and support organisations

If you need help, seek professional support. In the United Kingdom contact organisations such as GamCare and Gambling Therapy for advice, counselling and helplines. You can also use our in-account support to request further assistance or initiate a self-exclusion.